Great Customer Service

What is the most important part of any good business?

Great Customer Service!

From the first contact, whether that’s an email or phone conversation you want to provide the customer with the very best service you can. It is always a great reminder to step it up a notch or rethink your customer service practices.

From The Toilet Paper Entrepreneur, here’s a great list of tips.

I especially like #12 – No Sweeter Word In The English Language. Using my client’s names makes their experience more personal.

Then speaking of personal experience, I believe #31 Communicate, Communicate, Communicate, is key to success.

So the next time your business phone rings, put a smile on your face and start another customer relationship with great customer service!

 

NAPO

Basic Organization is your organizer in  Washington DC and Northern Virginia. Providing organizing services for families, busy professionals, seniors, and home-based business owners. Our passion is helping people achieve peace and simplicity in their lives by organizing their homes, routines, and lifestyles. Let our team help you regain control of your environment by organizing your living and storage areas. We work in all areas of your home, including the garage, kitchen, basement, office, bedrooms, and closets.

Our experienced home organizing team members are affiliated with the National Association of Productivity and Organizing Professionals (NAPO).  We make education a high priority to ensure that we stay ahead of the trends and provide better service for our clients.

NAPO-WDC awarded Janet the 2023 NAPO-WDC Organizer of the Year. She supports the organization within the community and other businesses.

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Janet Schiesl

Janet Schiesl

Janet has been organizing since 2005. She is a Certified Professional Organizer and the owner of Basic Organization.

She loves using her background as a space planner to challenge her clients to look at their space differently. She leads the team in large projects and works one-on-one with clients to help the process move quickly and comfortably. Call her crazy, but she loves to work with paper, to purge what is not needed and to create filing systems that work for each individual client.

Janet is a Past Board Member of the National Association of Productivity and Organizing Professionals and a Past President of the Washington DC Chapter of NAPO were she has been named Organizer of the Year and Volunteer of the Year.

Janet Schiesl

Janet Schiesl

Janet has been organizing since 2005. She is a Certified Professional Organizer and the owner of Basic Organization.

She loves using her background as a space planner to challenge her clients to look at their space differently. She leads the team in large projects and works one-on-one with clients to help the process move quickly and comfortably. Call her crazy, but she loves to work with paper, to purge what is not needed and to create filing systems that work for each individual client.

Janet is a Past Board Member of the National Association of Productivity and Organizing Professionals and a Past President of the Washington DC Chapter of NAPO were she has been named Organizer of the Year and Volunteer of the Year.

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