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How Do You Manage Cancellations?

My client cancelled this morning. Illness at home. It happens to everyone and at this time of year it is expected once in a while. What do you do with your time when “Plan A” changes at the last-minute? Do you use it for good? Do you have a “Plan B”?

It’s so easy to sit down on the sofa and turn on the TV or open facebook, but at the end of the day, will you have accomplished anything? Don’t get me wrong, everyone needs a free day once in a while, but why not look at your change of plans as an opportunity to accomplish something on your “someday” list.

I keep a list of business ideas in my office. Ideas for future projects and research I’d like to do. I also have a similar list for my personal life. This is a list of projects I’d like to do around my house or places I’d like to go. When I find myself with a few suddenly free hours I pick a project and get going. I challenge myself by setting a goal of how far I can move forward on one of these projects in the time I have.

Today, since the weather is a little nasty outside, I’m closing my office door and concentrating on my most pressing project, something that will make a big difference to my business. A few hours of concentrated effort will get me one or two (or three) steps closer to a final product.

What do you do to manage your cancellations? What would you work on today, if you had the time, that would move you forward to the life you want?

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Janet Schiesl

Janet has been organizing since 2005. She is a Certified Professional Organizer and the owner of Basic Organization. She loves using her background as a space planner to challenge her clients to look at their space differently. She leads the team in large projects and works one-on-one with clients to help the process move quickly and comfortably. Call her crazy, but she loves to work with paper, to purge what is not needed and to create filing systems that work for each individual client. Janet is a Past President of the Washington DC Chapter of the National Association of Productivity and Organizing Professionals (NAPO) and was voted 2016 Organizer of the Year by the Washington DC Chapter of NAPO.


  1. April on February 1, 2013 at 12:45 pm

    That is such a good idea! I don’t generally have client meetings, but I do end up with days where my work time gets all re-arranged … mostly from weather. I need to set some time aside to update my “Do Someday” list!

    • Basic Organization on February 1, 2013 at 1:30 pm

      April, working on your “Do Someday” list will move DREAMS to TO-DOs to DONE! I’m working on my web site this morning, then drafting new program for my preferred clients. Lots to do! Thanks for responding.

  2. Juli Monroe ( on February 1, 2013 at 4:23 pm

    I had a client cancel on me yesterday, and I used the time to finally finish the edits to my next book. I really needed the time to finish that!

  3. Basic Organization on February 1, 2013 at 6:38 pm

    I love unexpected free time. I got so much done this morning. Good luck with the next book Juli.

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