How Do You Manage Cancellations?
My client cancelled this morning. Illness at home. It happens to everyone and at this time of year cancellations are expected once in a while. What do you do with your time when “Plan A” changes at the last-minute? Do you use it for good? Do you have a “Plan B”?
It’s so easy to sit down on the sofa and turn on the TV or open Facebook, but at the end of the day, will you have accomplished anything? Don’t get me wrong, everyone needs a free day once in a while, but why not look at your change of plans as an opportunity to accomplish something on your “someday” list.
I keep a list of business ideas in my office. Ideas for future projects and research I’d like to do. I also have a similar list for my personal life. This is a list of projects I’d like to do around my house or places I’d like to go. When I find myself with a few suddenly free hours I pick a project and get going. I challenge myself by setting a goal of how far I can move forward on one of these projects in the time I have.
Today, since the weather is a little nasty outside, I’m closing my office door and concentrating on my most pressing project, something that will make a big difference to my business. A few hours of concentrated effort will get me one or two (or three) steps closer to a final product.
Cancellations happen for all types of business. Read more tips on how to manage them from Keap.com.
What do you do to manage your cancellations? What would you work on today, if you had the time, that would move you forward to the life you want?