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The Client Experience

Frequently Asked Questions

Finding your balance can go more smoothly with the help of a professional.  If you have never worked with an organizer before you may have some questions about how we work and what an appointment is like. Below are some of the most common questions people have. Take a few moments to watch the video to learn more about what it's like to be a Basic Organization client.

What is a Professional Organizer?

Professional Organizers assist others in creating a more simplified life. An organizer guides, encourages and educates a client about the basic principles of organizing with support, focus and direction.

Will you make me throw away all my “stuff”?

We ask questions, make observations and suggestions to help you decide what is important to you. You have the final decision.

I’ve always been disorganized, is there really hope for me?

We can teach you the basic principles of organizing and how to maintain your systems in the future.

How long will it take to get organized?

Each project is different; it will depend on the size of your home or office, the amount or clutter and how quickly you make decisions.

How much do you charge?

We offer hourly fees and project pricing for jobs. How long a job takes will depend on the individual circumstances of each job.

Will your work be confidential?

We are aware of the high level of trust you place in us and would never do anything to breach that trust.

What is a Professional Organizer?

Professional Organizers assist others to organize their lives. An organizer guides, encourages and educates a client about the basic principles of organizing with support, focus and direction.

Will you make me throw away all my “stuff”?

We ask questions; make observations and suggestions to help you decide what is important to you. You have the final decision.

I’ve always been disorganized, is there really hope for me?

We can teach you the basic principles and organizing and how to maintain your systems in the future.

How long will it take to get organized?

Each project is different; it will depend on the size of your home or office, the amount or clutter and how quickly you make decisions.

How much do you charge?

We offer hourly fees and project pricing for jobs. How long a job takes will depend on the individual circumstances of each job.

Will your work be confidential?

We are aware of the high level of trust you will place in us and would never do anything to breach that trust.

Before and After Photos

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What Our Clients Say

Thanks so much!

Stacia has wonderful skills and shared tips on things I could do in the future. I never felt pressured to do more, but I was given help to do things on my own in the future. 

Small Business Organizing

My office feels so different. The desk space gives new energy – and space to create and work. The piles are gone and the valuable pieces sit in files. I have more energy. I look forward to future improvements in our lives.

Mary
Vienna, VA

The Big Move

I am very pleased to be able to write this letter of reference for you.

The work you have done for me over the past year has made my life so much easier in a not-so-easy time. Your help unpacking innumerable boxes after I moved from a 5-bedroom house and a 3-bedroom vacation house into a 2-bedroom condo was a godsend. Your efficient manner of unpacking, your ability to decide where everything should be placed significantly reduced my stress level.

Last winter when I needed to get my house ready to sell or rent, I was completely overwhelmed with the number of contractors who would have to be contacted, interviewed, quotes compared, hired, scheduled, supervised, and paid. You stepped in and recommended contractors you had worked with, hired them, managed their schedules, and oversaw their work. You managed to complete in less than 2 months what I had not been able to accomplish in 6 months. All the work that was done exceeded my expectations.

On your subsequent visits to me, you have provided a handy man to do a lot of chores around my new condo that I have been unable to do: hanging pictures, mounting speakers and wiring the stereo, installing shelves, even hanging my hammock.

You have filed boxes of papers, streamlining my filing system in the process. This is by no means a complete listing of the work you have done for me. To do that would be an exhausting task.

I thank you for your professionalism, friendly manner that put me so at ease as I faced these daunting tasks of the past year.

Linn
Gainesville, VA
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Eco-Policy

Basic Organization recognizes that we each have an important role to play in protecting the environment. We work with each individual client to support their desire to do the same.

To this end, our company is committed to educating our team and clients on ways to recycle, reuse and reduce in order to protect our environment.

We are committed to reusing products and materials we already own. We will offer suggestions on ways to recycle paper products, glass and plastic materials. We can also help clients responsibly dispose of electronics, batteries and other hazardous materials. We recognize that one way to recycle is to donate good items to charitable organizations.

We encourage our clients who wish to help us maintain our continuous commitment to keep items out of our landfills. A great resource that we follow is the NAPO-WDC Resource page.

For more assistance, please contact us for help.

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