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The Client Experience

Frequently Asked Questions

Getting organized and finding your balance can go more smoothly with the help of a professional home organizer.  If you have never worked with an personal organizer before you may have some questions about what it is like to work with the Basic Organization team. Below are some of the most common questions people have about what a home organizing appointment is like. Take a few moments to watch the video to learn more about what it's like to be a Basic Organization client.

What is a Professional Home Organizer?

Professional Organizers assist others in creating a more simplified life. An organizer guides, encourages and educates a client about the basic principles of organizing with support, focus and direction.

Will you make me throw away all my “stuff”?

We ask questions, make observations and suggestions to help you decide what is important to you. You have the final decision.

I’ve always been disorganized, is there really hope for me?

We can teach you the basic principles of organizing and how to maintain your systems in the future.

How long will it take to organize my home?

Each project is different; it will depend on the size of your home or office, the amount or clutter and how quickly you make decisions.

How much do you charge for home organizing services?

We offer hourly fees and project pricing for jobs. How long a job takes will depend on the individual circumstances of each job.

Will your work be confidential?

We are aware of the high level of trust you place in us and would never do anything to breach that trust.

What is a Professional Organizer?

Professional Organizers assist others to organize their lives. An organizer guides, encourages and educates a client about the basic principles of organizing with support, focus and direction.

Will you make me throw away all my “stuff”?

We ask questions; make observations and suggestions to help you decide what is important to you. You have the final decision.

I’ve always been disorganized, is there really hope for me?

We can teach you the basic principles and organizing and how to maintain your systems in the future.

How long will it take to get organized?

Each project is different; it will depend on the size of your home or office, the amount or clutter and how quickly you make decisions.

How much do you charge?

We offer hourly fees and project pricing for jobs. How long a job takes will depend on the individual circumstances of each job.

Will your work be confidential?

We are aware of the high level of trust you will place in us and would never do anything to breach that trust.

Before and After Photos

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What Our Clients Say

Avoiding Disaster

I have been meaning to email you this testimonial to tell you what a life-saver you turned out to be! Our basement flooded last month during the big rain. We lost our carpet (big mess), but thanks to you, nothing else! Your re-org of our basement and garage and your recommendation that everything be up off the floor and organized on shelves probably saved us thousands of dollars in ruined outdoor and house gear. So thanks!!

Janine
Falls Church, VA

Small Business Organizing

My office feels so different. The desk space gives new energy – and space to create and work. The piles are gone and the valuable pieces sit in files. I have more energy. I look forward to future improvements in our lives.

Mary
Vienna, VA

The FIRST choice for your organizing needs

Before working with Basic Organization, we were challenged to make decisions on my recently deceased Dad’s place and all of his belongings. My brother and I did not have the time or ability to sort through all of his things. So we decided to call an organizer. After interviewing a few people, Janet won my heart!

Working with them was especially helpful because we were coming from out of town which was extremely costly. Janet and her team did an amazing MIRACULOUS JOB of organizing my Dad’s condo. Two bedrooms, a bathroom, kitchen, dining area, closets and living room, FULL of junk. They touched every piece and amazingly finished in record time. We asked for it all to be done in one day. They were done by 3pm! I was expecting 9pm. Amazing! I want to tell the world about these ladies because they saved us the emotion of going through our deceased Dad’s belongings, and the thousands of dollars it would take to travel back and forth to do it all ourselves AND Janet offered to sell our valuables on Craigslist, recommended a junk company to haul it all away, and to help us with recommendations for contractors.

If we had not contacted Basic Organization, we would still be in a mound of junk spending even more money. By the way, with Janet’s help, we were able to get over $400 back from things sold from the ad Janet placed for us. I would recommend Janet and the Basic Organization team as the FIRST choice for any and all of your organizing needs.

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Eco-Policy

Basic Organization recognizes that we each have an important role to play in protecting the environment. We work with each individual client to support their desire to do the same.

To this end, our company is committed to educating our team and clients on ways to recycle, reuse and reduce in order to protect our environment.

We are committed to reusing products and materials we already own. We will offer suggestions on ways to recycle paper products, glass and plastic materials. We can also help clients responsibly dispose of electronics, batteries and other hazardous materials. We recognize that one way to recycle is to donate good items to charitable organizations.

We encourage our clients who wish to help us maintain our continuous commitment to keep items out of our landfills. A great resource that we follow is the NAPO-WDC Resource page.

For more assistance, please contact us for help.

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